Customer Service
Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below.
McDonald Game Calls Do you offer a guarantee? Is it safe to use my credit card on-line? What if a product is sold out? Is PayPal secure? What are my payment choices? When will you charge my credit card? What is a back-order? When will my products be shipped? Shipping Rates. Return Policy. No "fault" Policy. Frequently Asked Questions
Shipping Questions
Returns & Exchanges
Satisfaction guarantee or your money back. However, shipping charges will not be credit if you decide to return or exchange your purchase.
All transactions are completed on a secure server. This secure server encrypts your personal information to make on-line credit card usage as reliable and safe as it is in a normal business environment.
We attempt to ensure that only available products can be added to your on-line shopping cart. Nevertheless, some products may become unavailable shortly after your order has been placed. When this happens, you will be notified via e-mail that your product is on backorder; therefore, it is important that you include a valid e-mail when ordering.
Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, McDonald Game Call won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
PayPal accepts Visa, MasterCard, Discover, and American Express. Sorry, we don't accept Diners or C.O.D. orders.
When you order an item and it's out of stock, we will email you and let you know when to expect your order. Our goal is to ship your order as soon as it becomes available. Please allow 2 to 3 week for delivery.
Our goal is to have the order shipped within 48 hours of receiving your order. Weekends, holidays will be shipped on Monday. When you order an item and it's out of stock/backordered, we'll ship your order within 2 to 3 weeks or as soon as possible.
UPS Ground Service or US Postal Service will be used for shipping.
Within 14 days of receipt of your order, you may return or exchange any item in its original condition to the same address it was shipped from and we will replace it or reimburse you in the same form as your original payment.
If by no fault of your own, you received an item that was either defective or shipped to you by mistake we'll reimburse you if you return the item(s) to us within 14 days. Not only will we fix the problem, but we'll credit you for the cost of the return shipping. All you need to do is include your shipping receipt with your returned merchandise.